Keen Ratings by our editors and other customers
Cost: Varies by psychic and also varies by the type of services the psychic provides. Currently offering 3 minutes free for new members.
What we liked: A large number of psychics who are categorized by the type of questions you have (for example, psychic readings, love and relationships, life questions, etc.). The per minute rates are displayed along with whether the psychic is available immediately or not. Many of Keen’s psychics have been with them for a long time, some going back to 2005.
What we didn’t like: Finding the filters to further narrow our choices of psychics was a bit difficult, we eventually found the “Refine My Options” filter tool.
In our opinion one of the strong parts of Keen is their psychics. There are many who have been with Keen for a long time (since 2005 or before). We found the psychics we tried to be very good at connecting with us. We also enjoyed having the ability to connect with psychics using chat, a feature that not all phone service sites support. Several of us thought the tabs for categories of types of help are well done, making it easier to find the psychic for your needs. However, some of us felt it was a bit difficult to find the right psychic, hoping for a filter tool on the home page of their website like other services offer.
Keen does not test or certify the psychics on their website, and for that we did ding them to give them a four out of five stars. The customer support help is available and was prompt when we made inquiries about our readings. The satisfaction guarantee policy is a credit on your account of up to a total of $25. We would like to see Keen offer a money back guarantee as some other services do, and so gave them four out of five stars for that as well. Keen requires that you do several things to obtain your credit, including leaving a one star rating on the psychics rating page, and notifying them via their form no later than 72 hours after your reading.
Overall, we liked the Keen website and found the tabs for different types of readings (Tarot, Psychic, Romance, etc.) helpful for narrowing down the choice of psychics. However, we did have some trouble finding the filter controls to help narrow down the choices of psychics even further. The tool is only available on the full listing page for each type of psychic and is called “Refine My Options.” We felt it was a bit hidden and would have preferred if it was available on the website home page as is the case with several other phone psychic service websites.
Based on the good number and quality of psychics, the customer support and website we gave Keen an overall rating of four out of five stars. We find the value of the service to be very helpful and of high quality.
Keen Customer Reviews:
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Rubee Moon has given me three readings in the last 3 months and each one is better. I am looking for my soul mate and she has helped me get out of several very bad go-nowhere relationships. I think I'm finally on the right path of finding that perfect guy!
Real psychics are so hrd to find so I'm so glad I found visionary rose! She was very detailed and I just knew what she saw for me is coming. I will be talking to he again next month, can't wait!
I very much enjoyed my session with Ms Cherry Two. Her philosophy is so refreshing, every minute counts is what she says. Wonderful reader and so in depth! She's definitely got the gift, and I've told my sister and mom and they are both going to be having sessions with her this weekend.
When I was divorced, and remarried, and divorced again I though that's it for me. Love is gone from my life. I have had several readings now at Keen with Deziree. She saw my past very clearly, and now she's seeing love again in my future. I'm so happy! If you are having trouble with your love life try her, I think you'll be very happy you did! Blessings to you for reading my story.
So happy I spoke with Visionary Rose and learned about my new job! Can't wait for the new year! 🙂
My experiences with psychics have not been so good in the past, but that all changed with my call with Victoria Sands. She's supposed to be one of the best psychics with Keen and I believe it because she was so precise with my past and my present. She focuses on soulmates and she had really bad news for me, I was not with my soulmate, who is still out there. I was upset, obviously, but also deep in my heart I knew she was right. I had been waiting 6 years for this guy to propose, and I guess I just never wanted to admit that it might never happen. But she saw someone in my future who was my soulmate and told me that if I wanted true happiness I had to confront my own fear of ending this go-nowhere relationship. So hard! But I know she's right. So, here I go! Thank you so much Victoria!!!
psychic ellyn is amazing and really gets deep into mylife to help me see what choices I have and what those choices mean - luv her and will be back for more 🙂
Moonlight Mary was my spiritual guide and reader. She did three spreads for me and I can tell you she was right on with each one. It's not always easy to know what to do when we face big choices in our life. My feeling is without this I wouldn't be as comfortable making the decisions I had to make to get my life back on track and feel alot better about myself. Keen has a wonder with Mary and I can't wait until our next time. XOXO Moana
Thanks to Arianne I am going to get married after all! Such amazing clarity and insights. It's just so helpful! Thank you again Arianne!
Reading was with Deziree and she was fabulous! I would give her 10 stars if I could!